Food tastes good not sure about hygiene full of flys in summer.
Lovely pizzas available with nice staff all yr round.
Just have the oven ready of Fri or sat to warm it up; takes few minutes and tastes great
Was a regular customer for a long time, until I had a most recent bad experience of having to wait over an hour and a half for one single pizza. Ended up requesting a refund ultimately due to the piss poor service. No etiquette or professionalism at all for the customer, let alone a valued one. Not once was I offered an apology, compensation, or even a courtesy call in regards to the long wait. The website states, "We aim to deliver in 40 minutes or less, however at busy times it may take longer as we prepare your food fresh so please be patient." - That may be the case for large orders, but "We only have one driver on." is not a valid excuse for a fast food takeaway service. During the dialogue to arrange my refund, I was informed that the refund would have to be delivered as cash instead of refunded back on to my card (My original method of payment). After I reluctantly accepted this ultimatum, and how it was too busy to deliver the requested refund to my house after the phone call, it concerned me how long I would have to stay up to receive it. I was subsequently challenged on the phone by a representative of the company in regards to how early I go to sleep for work; it was completely abhorrent. Dismissive attitude on the phone with a belligerent "No problem" ending left nothing but a bad taste in my mouth. Social and language skills leave a lot to be desired when serving the public. With all that said, here's a tip for free from a disgruntled ex-customer; if you can't keep up with the demand of your "It's really busy here." business, put your hand in your pocket and hire another driver.
Fone order for Kebab on nan and bottle of coke for delivery, ordered at 12.10am, was told would be with me by 12.30am, waited up till 2am. ORDER NEVER ARRIVED, BIG DISAPPOINTMENT. Have ate from here for years and never had a problem until now. SHOULDN'T ACCEPT AN ORDER VIA THE FONE IF UNWILLING TO COMPLETE IT!!!
Paramount Pizza is a UK Meal Delivery based in Lisburn, Northern Ireland. Paramount Pizza is located at 44D Longstone St, Lisburn BT28 1TP, UK.
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